Grameenphone FnF, Super FnF Add Change Delete Process

F&F PROCEDURES
The procedure of F&F activation, change, addition for Prepaid and Post paid as per the below table:
Applicable product: GP Prepaid, djuice, Ekota, BS Prepaid, Xplore and BS postpaid.
Go to message option and type these message formats.

Services	SMS Format
Activation	newnumber<space>newnumber<space>newnumber Example: 017XXXXXXXX 017YYYYYYYY 017ZZZZZZZZ
Change	oldnumber<space>newnumber Example: 017XXXXXXXX 017NNNNNNNN
To View	FF
Add (New Number)	newnumber<space>newnumber Example: 017NNNNNNNN 017ZZZZZZZZ
Delete	D<space>Number Example: D 017NNNNNNNN
For help	Help

• Charge Free
• SMS need to be sent to 2888
• Applicable for both Prepaid and postpaid.

Super F&F Activation and Modification Process:

Services	SMS Format
Activation	SF<space>Mobile Number Example: SF 017ZZZZZZZZ
Change	SFC<space>Old Number<space>New Number Example: SFC 017ZZZZZZZZ 017YYYYYYYY

• SMS need to be sent to 2888
• Super F&F is applicable only for Bondhu, Amontron and Xplore Package
• Super F&F can be changed after 15 days of activation

Note: Already assigned F&F numbers can be changed after 15 days.

*2888# USSD Menu:

Menu	Options
*2888*1#	1 Add Super FnF
*2888*2#	2 Add FnF
*2888*3#	3 Delete
*2888*4#	4 View FnF
*2888*5#	5 Change FnF
*2888*6#	6 Change Super FnF

Who can use this USSD?
This menu can be used for those price plans that have FnF or Super FnF, like: Bondhu, Amontron, xplore, djuice, business solution and Ekota (1 & 3).

Can customers add, delete, and change multiple numbers through this menu?

No, customer cannot add, delete, change multiple number through this menu. But customer can add, delete, and change number one after another.